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FAQ
What is the return policy?
All sales of digital products are final. Please review product details carefully before purchasing. If you experience issues with your download, contact us for assistance.
As all prints are made to order, we do not accept returns or exchanges for change of mind. Printing and fulfillment are handled by our production partner, Prodigi.
However, if your order arrives damaged, faulty, or incorrect, please contact us within 14 days of delivery with clear photos of the issue. In such cases, we will work together with Prodigi to arrange a replacement or refund where applicable.
For more details about production and fulfillment standards, please visit the Prodigi.com
Who handles printing and shipping?
All prints are produced and shipped by our trusted fulfillment partner, Prodigi. They are responsible for the printing, packaging, and delivery of your order, ensuring high-quality production and reliable worldwide shipping.
For more information about their printing and shipping processes, please visit Prodigi.com
How do I access my digital download?
When you buy a digital download, we send you an email with a link containing the file.
What will I receive as a digital download?
You will receive a link to a 300 ppi printable image in a JPG file. Simply download and save the file.
What size can I print my digital download?
Unless specified otherwise, all motifs has been formatted to a 4:5 aspect ratio to enable printing in various common sizes (aspect ratio is the relationship between the width and height of an image). Your new wall art can be printed up to 40 x 50 cm.
Are the prints copyrighted?
All prints are copyrighted and cannot be used commercially in any way. For more information visit Terms and Conditions.
